With the festive season well and truly upon us, we wanted to let you know how you can request technical support throughout the Christmas period, should you need it.
Our offices shall close on 5pm on Tuesday the 23rd of December, and during the festive period we are available via telephone – on 01642 686 687 – as per the below times.
Please note, will be operating with reduced staff numbers between Christmas and New Year.
We’ll be back as normal from Monday 5th of January 2026
Raising a Ticket
As always, should you require urgent, critical support outside of these times, our dedicated support team will have continuous access to our ticketing system.
To raise a ticket for attention, please email helpdesk@hfcsystems.com
All non-service affecting tickets shall be responded to during working hours.
We would like to take this opportunity to thank you for your support – we appreciate your understanding and cooperation as we take this period to recharge and spend time with our families.
