Elevate Your Business with Seamless IT Support

Our on-demand, ad-hoc IT Support service is what you need if you need to keep your business’s IT up and running, but don’t want to commit to contracts or support agreements and just want to be able to call on our services as and when you need to, paying for what you use.


Our team consists of highly skilled and certified IT professionals who bring years of experience to the table.

Accessible Helpdesk

Our tech team are easily accessible through phone, email or even in-person (at your place our ours).

Proactive Monitoring

We monitor your systems continuously, identifying and resolving potential problems before they impact your operations.


If you’re not quite ready to have us come in as a Managed IT service, then our ad-hoc break/fix service will be perfect for you.

There’s nothing worse than having an unexpected tech nightmare; your hard drive might have failed, or you may need help getting a new laptop up and running. We offer an ad-hoc repair service where you can call our Helpdesk, we’ll set up a repair ticket and then one of our knowledgeable Technicians will get on with fixing your problem.

Our ad-hoc IT Support is done on a per-job charge basis, meaning we’ll assess the problem, work out what’s needed and then charge you a fixed fee for doing that repair. There’s no contracts or commitments for you to worry about – just access to our service on-demand when you need it.

Whether it’s remote IT support, or on-site assistance at your business location, we’re your local B2B IT Experts. 

On-Demand IT Support

Our Technicians are ready to help assist you, whether it be over the phone, in our Repair Centre or at your premises.

Fixed Price Repairs

Rather than charging by the hour, we listen to the problem, assess what is needed to fix it and then give you a fixed-cost price to fix it, offering you value and preventing nasty surprises.

Available 8:30am-5pm Throughout The Week

Our support staff are available Monday to Friday for support. We can arrange support outside of these times for an additional out-of-hours charge, so don’t hesitate to ask.

Access To Leading Technologies

As with our Managed IT customers, we’re able to offer you access to industry leading systems in the way of cyber security, disaster recovery and networking technologies.


Flexible IT Support

Our team will assist you through a range of methods including Remote Support, On-Site and Workshop-Based support, getting your problem sorted; fast!

Network Support

Networking problems can literally take your office off-line in one hit. We can troubleshoot and resolve networking issues, and advise on any improvements.

PC & Laptop Repairs

From troubles setting up a mobile device, cracking a laptop screen or needing a new SSD fitting – our Stokesley-based team are on-hand to get your device working as it should.

Cloud Services

We can do one-off migrations to get your business data moved up to the Cloud; whether it be Office 365 or a virtual server, we’ll make the transition painless for you.

Security & Backup

From Anti-Virus through to full device Backups we have a solution that will ensure your company data is kept both safe and secure and protected from Ransomware.

Upgrades & Maintenance

We can upgrade your devices to the latest Operating System or carry out a healthcheck on slowing down devices – there’s no need to sit and suffer with a slow computer!


Keep an eye on our blog to learn about new products and services, through to security information and things to consider. We’ll even take a look at reasons why some of these products may benefit your business or service offering, as well as potentially help save you some money too.

Cyber Security: The Deceptive Depths of Office 365 Phishing

Cyber Security: The Deceptive Depths of Office 365 Phishing

Happy National Computer Security Day! Today, we recognise the critical importance of safeguarding our digital world.

Our Small Business Start-Up IT Package

Our Small Business Start-Up IT Package

Tech goblins? Fear not! The IT support experts at HFC Systems, are here to help businesses banish these technological terrors

HFC Myth Busting: Only large corporate enterprises use MSPs

HFC Myth Busting: Only large corporate enterprises use MSPs

Some believe that MSPs are only for big corporations. Let us debunk this myth and show you how we could…


We work with a number of industry leading vendors, enabling us to offer the best business and enterprise-class systems to keep our customers systems up, secured and backed up


Here are 6 reasons why you should choose us to look after your IT, support your staff and systems, as well as advise you on backend items such as backup, security and infrastructure.

SLA Beating

You’ll be amazed at just how quickly we can solve many issues, using our remote support systems and knowledgeable Technicians.

Skilled Technicians

Our Technicians have the knowledge and vendor backing to ensure we can deliver on supporting your business using best practices.

No Technobabble

You will always be able to speak to a friendly digital technology expert. As well as this, we promise to take the time to get to know your business and explain causes & resolutions simply.

Business Acumen

From Cyber Security to Disaster Recovery; we know from experience the topics that concern a business most.

Comprehensive Service

From purchasing hardware to providing internet connectivity and communication systems; we can help with it all.

Experts On- Demand

We care about IT issues and we’ll do our absolute utmost to solve any problems and keep you up and running.


See what our actual customers are saying about us and our services